Identity solutions firm Safran has reported the successful completion of biometric e-boarding solution in a major airport in India’s Bengaluru city.
Kempegowda International Airport, South India’s busiest, had deployed Safran Identity & Security’s MorphoWave touchless biometric technology in a fully operational environment.
The process throughput was developed and designed together with Bangalore International Airport Limited (BIAL), the operator of the Airport. The e-boarding process is also conducted in accordance with the Indian Aviation Security Policies. It is based on real-time biometric authentication of passengers using their Aadhaar ID. Passengers are able to complete all the airport processes from the airport entry kiosk to boarding, by simply waving their hands.
MorphoWave is a contactless fingerprint scanner that captures and matches fingerprints in less than one second with a single hand wave through the sensor. Quicker and more convenient to use than conventional scanners, MorphoWave facilitates and accelerates the different stages in a passenger journey.
The company stated that the new process also improves the passengers' travel experience by integrating the travel and identity documentation checks, thereby ensuring seamless access to all check-points at the airport, reducing queue waiting times and making the passenger's journey truly hassle-free and paperless.
“At Bengaluru Airport, customer experience steers our thinking and is the foundation on which we do our business. Our aim is to transform the airport's culture and improve our digital fluency. Biometric-enabled e-boarding is one step towards the individual owning his airport experience. We are delighted to partner with Safran Identity & Security on our digital journey to offer passengers a natural and easy experience, ”said Hari Marar, President, Airport Operations, BIAL
"India is really leading the world in biometric innovation and we are proud to accompany this country since the inception of the Aadhaar program. We are particularly pleased that Bengaluru Airport entrusted us with this pilot project. With them, we are redefining the travelers experience in airport thanks to the best in biometric accuracy and design efficiency." declared Anne Bouverot, Chair and CEO of Safran Identity & Security.