Turkish bank to use Daon face tech
10 October 2018 15:20 GMT

Biometric identity technology firm Daon has announced that Akbank has deployed Daon’s IdentityX facial recognition technology.

Akbank is the first bank in Turkey to deploy facial recognition technology for mobile banking authentication.

Akbank has embraced the concept of authentication as a platform and is committed to expanding the role of biometrics throughout its customers’ journeys and touch points with Daon’s IdentityX at the heart of the omni-channel platform.

“Nearly 250,000 of Akbank’s mobile banking users opted-in to use the facial recognition technology almost immediately, said Tom Grissen, CEO, Daon. “This is one of the fastest-growing user adoptions we have seen globally. We attribute this to Akbank’s attention to first-class innovation, user experience and communication, combined with the appeal of IdentityX. Daon is privileged to be Akbank’s partner on this important digital journey.”

This year, Akbank was named “The Most Valuable Banking Brand in Turkey” in Brand Finance’s research for the seventh consecutive year. Last May, the bank launched a nationwide marketing campaign and user volumes prior were very healthy. Daon worked with NTT Data based in Turkey to bring the innovative solution to the bank.

“Akbank’s mission has always been to pioneer the banking of the future,” said Tolga Ulutas, Executive Vice President of Direct Banking, Akbank. “We strive for innovation-focused collaborations with leading technology companies like Daon, which give us the opportunity to deliver secure and convenient access, thus saving time for all of our mobile users. Daon’s IdentityX platform provided a solid foundation to help improve our customers’ mobile experiences and, ultimately, enhance our excellent customer service.”