CBP expands facial comparison at Philadelphia International Airport
24 March 2021 17:58 GMT

U.S. Customs and Border Protection (CBP) announced today the implementation of Simplified Arrival at Philadelphia International Airport (PHL).

Simplified Arrival is an enhanced international arrivals process that uses facial biometrics to automate the manual document checks that are already required for admission into the United States. Simplified Arrival provides travelers with a secure, touchless travel experience and fulfills a longstanding Congressional mandate to biometrically record the entry and exit of non-U.S. citizens.

“CBP is excited to partner with Philadelphia International Airport to deliver a safe and secure identity verification process at PHL that protects the privacy of all travelers,” said Keith Fleming, Acting Director of Field Operations, Baltimore Field Office, U.S. Customs and Border Protection. “CBP’s public-private partnerships to expand facial biometrics have been critical to further strengthen our nation’s security, streamline travel, and enhance the customer experience while supporting travel recovery efforts."

CBP officers processed nearly 600,000 international travelers at PHL Airport last year, and more than 1.6 million travelers during 2019, the last full year before the implementation of COVID-related travel restrictions.

“The timing of the Simplified Arrival program couldn’t be better in Philadelphia, with increased international travel ramping up for the summer season,” said Chellie Cameron, PHL CEO. “The convenience, accuracy and speed of this touchless program will streamline the passenger experience while preparing us for the introduction of our outbound biometric exit program in 2022.” 

Simplified Arrival only uses the biometric facial comparison process at a time and place where travelers are already required by law to verify their identity by presenting a travel document. When travelers arrive from overseas, they will pause for a photo at the primary inspection point. The photograph is compared to the traveler’s passport or visa photo retrieved from government holdings. The Simplified Arrival process will complement the facial biometric boarding process planned at PHL in the future and will further secure and enhance the customer experience.

Simplified Arrival pairs one of the industry’s highest ranked facial comparison algorithms (as assessed by the National Institute of Standards and Technology) with trained CBP officers who are skilled at verifying the authenticity of travel documents. The facial comparison process only takes a few seconds and is more than 98 percent accurate.

To date, more than 66 million travelers have participated in the biometric facial comparison process at air, land and sea ports of entry. Since September 2018, CBP has leveraged facial biometrics to prevent more than 500 imposters from illegally entering the United States by using genuine travel documents that were issued to other people.

Simplified Arrival is voluntary for U.S. citizens and select foreign nationals who are not required to provide biometrics. Eligible travelers who wish to opt out of the new facial biometric process may notify a CBP officer when approaching the primary inspection point.

Travelers who opt out or who cannot be matched to a photo on record using the Simplified Arrival process will be required to present a valid travel document for inspection by a CBP officer and will be processed consistent with existing requirements for admission into the United States.

Foreign travelers who have traveled to the U.S. previously may not be required to provide fingerprints, as their identity will be confirmed through the touchless facial comparison process.

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