Accenture secures wins $250 million ID management deal from TSA
28 November 2012 17:05 GMT

New TSA system to control millions of identities

Accenture Federal Services has received a five-year contract from the US Transportation Security Administration (TSA) to create identity management and credentialing system processes to verify and manage millions of identities for those working at sensitive, secure areas throughout the US transportation system. The contract has a ceiling of US$250 million.

Accenture will work with the TSA to build a system to consolidate credentialing platforms to include case management and customer relations management.

Transportation workers are dependent on a secure, timely and cost-effective credential to work at airports, sea ports and other sensitive transportation areas. Accenture says the new system aims to provide a customer-friendly enrolment function, creating a system that allows the TSA to streamline the credentialing process for applicants through a single channel.

Multiple programmes exist to issue credentials and manage identities today for transportation workers, including workers at airports, driver’s licenses to transport hazardous materials and separate identifications for maritime workers. According to Accenture, this new process will consolidate these programmes into one system over time, improve credentialing for new and existing transportation sector workers, increase consistency of information across multiple programmes and provide improved customer service to applicants.

The first programme to be transitioned will be the Transportation Worker Identification Credential (TWIC). TWIC is used to secure the US maritime transportation system by providing biographic and biometric identification credentials, such as fingerprints, for personnel requiring unescorted access to secure areas of regulated facilities and vessels.

“This new identity management and card production capability tool will connect people and information to help facilitate secure travel and trade,” says Ken Lawhorn, who leads Accenture’s work at TSA.

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